Five Star Credit Union is a not-for-profit financial institution with assets of over $790 Million, serving over 64,000 members from Dothan to Brunswick through member service branches, call centers and an online presence. Offering competitive savings rates, CDs and money market accounts; as well as providing several useful banking tools and apps that assist consumers manage their finances easily.
Five Star Credit Union is comprised of members who work in agriculture, education, healthcare, transportation and public services industries. Five Star offers business checking and savings accounts as well as loans such as business loans, mortgages and auto loans with rates typically lower than those found at larger banks and no monthly maintenance fee incurred on most accounts. Furthermore, its easy-to-use mobile banking app enables customers to monitor their accounts on the go.
Five Star has successfully weathered the credit crisis to expand both membership and loan portfolio. One of Alabama’s largest credit unions, it boasts competitive savings and deposit rates and boasts 21 branches statewide; originally founded as Cedar Springs Federal Credit Union but changed to Five Star in 1988.
Credit unions need strong financials in order to succeed, but it is equally essential that they connect with their members on an emotional level and establish a comprehensive member service strategy which addresses areas such as:
Staff Development- Are Your Employees Properly Trained and Expanding their Skill Sets? Sales and Service Culture- Is Your Team Motivated to Sell Products to Members? Convenience Issues- Do Your Members have easy Access to Credit Union Products and Services?
Branding/Marketing- Are You Successfully Promoting Your Organization? What Is Its Image in the Community and SEGs (selective markets)?
Five Star Bank is your one-stop solution when it comes to banking or industry trends, providing valuable blogs, videos, webinars and events on any financial matter you could need assistance with. Their CD rates, savings rates and money market accounts compare favourably against their competition – you could select the ideal account today to start growing your wealth! Please be aware our ratings of banks and credit unions are based off financial data as of 9/30/2023.
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